Promptly resolve common personal issues negatively affecting employees, and reduce the risk of more serious psychological injuries, operational disruptions, staff turnover, and lost productivity.
Our pay-for-use Employee Assistance Program, facilitated by Senior Psychologists, is ideally suited to form a critical part of any business’ workplace psychosocial hazard mitigation strategy.
From client feedback, we know our EAP is well suited to small to medium size businesses. As a boutique EAP provider, we’re about building relationships and offering clients the advantages that come with knowing they’re receiving appropriate, professional, and cost effective psychosocial risk intervention support.
Our flexible EAP model gives your employees expert support - only when they need it. No unnecessary extras, just practical, cost-effective care. Add tailored services anytime.
Your team works with the same experienced workplace psychologist for faster, more effective outcomes. You also get on-demand access to specialised support for more complex cases.
Built for growing teams, our EAP focuses on real needs - not wasteful corporate extras. Protect your people from psychosocial risks with a fit-for-purpose solution.
Get started with EAP in just 48 hours. Your team will have immediate access to expert counselling from an expert psychologist, giving you peace of mind they're supported.
We provide everything you need to roll out EAP across your Organisation with confidence - aligning it seamlessly with your WHS goals.
Receive de-identified insights into common employee challenges to help guide future wellbeing, training, and WHS initiatives.
Get access to fresh wellbeing resources, staff education tools, and join our Get Mentally Fit community for continuous support.
enjoy healthier business success
We commonly support issues like anxiety, low mood, emotional regulation, confidence struggles, unresolved trauma, fatigue, and poor work-life balance levels.
Frequent concerns include workplace conflict, burnout, high job demands, poor boundaries, unhealthy work habits, and limited job control or coping strategies.
Employees often seek help to better navigate relationship breakdowns, family stress, grief, financial pressure, domestic abuse, or blurred home-work boundaries.
Early support through EAP helps prevent small issues from becoming major disruptions. It’s a foundational control measure for reducing psychological risk and strengthening your psychosocial hazard management.
EAPs have been shown to improve engagement, cut absenteeism and presenteeism, and lift overall productivity. In fact, research by the Mental Health Commission and PwC found an average return of $2.30-$4.20 for every $1 invested.
When employees feel supported, they show up more committed, healthier, and ready to perform—creating a more resilient and successful workplace.
EMPLOYEES SUPPORTED WITH MENTAL WELLBEING WHO FEEL MORE ENGAGED AT WORK
EMPLOYEES WHO THINK MENTAL HEALTH IS AN IMPORTANT ISSUE FOR BUSINESS SUCCESS
AUSTRALIANS WHO IDENTIFY WORK AS THE MAJOR CAUSE OF THEIR LIFE STRESS
EMPLOYEES WHO BELIEVE THEIR WORKPLACE ADEQUATELY SUPPORTS THEIR MENTAL WELLBEING
*The information in this Australian report is relevant as at 15 March 2022, and has been prepared by Employment Hero
Simple Setup, Seamless Access
We provide everything you need to onboard, launch, and promote your EAP with ease.
Employees can book confidential, same-day support via our secure online booking system, phone, or email – no manager approval required.
You have control over customising the features of your EAP so they’re appropriate to your needs.
You’re in Control
You choose who’s eligible – most employers cover staff, while others extend access to immediate family.
We recommend three sessions per presenting issue to ensure effective support. You can approve additional sessions if needed.
Every booking includes a brief online needs assessment, so our psychologist is ready to provide the best care from the first session.
100% Confidential, Ethically Bound
All sessions are private and comply with our professional Code of Ethics. No information is shared without the employee’s written consent – unless legally required.
You won’t receive individual session data. However, we offer de-identified usage reports and workplace insights to inform your wellbeing strategy.
For more serious cases requiring organisational involvement, we offer structured interventions like the Wellbeing Check and Wellbeing Assessment.
Flexible Delivery to Suit Your Team
Standard EAP sessions are 60-minute virtual counselling appointments.
Face-to-face sessions and a half-day psych-on-site service are also available where appropriate or on request.
45% of Australians will experience a mental health condition – so it’s not a question of if, but when mental health will impact your workplace.
Prevent Issues from Escalating
Alongside EAP, we offer additional non-confidential services for employees who need more intensive or structured support.
These acute services are designed to: Intervene early in high-risk situations; Support complex psychological challenges; Strengthen your psychosocial hazard management.
These services are optional, flexible, and aligned to your duty of care.
Proactive support to reduce risk and disruption: Psychological distress is common in every workplace. This employer-initiated service delivers early intervention and recovery support, helping at-risk employees while reducing potential impact on team performance and operations.
Guided support for leaders managing complex employee issues: When you’re concerned about an employee’s wellbeing or performance, this service gives you structured, expert support. A senior psychologist conducts the assessment and provides practical recommendations - helping leaders take the right steps with care and confidence.
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